jl17 Privacy Policy

1 About This Privacy Policy

1.1   This Privacy Policy ("Policy") is published by jl17 ("jl17," "we," "us," or "our"), the operator of the online gaming platform accessible at jl17.asia (the "Platform"). This Policy governs the collection, processing, storage, and disclosure of personal data relating to individuals who access or use the Platform ("you" or "User").

1.2   jl17 is committed to the responsible handling of personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines.

1.3   By registering a jl17 account, accessing the Platform, or providing personal information to jl17, you acknowledge that you have read, understood, and consent to the data processing practices described in this Policy.

1.4   This Policy should be read alongside jl17's Terms & Conditions and Responsible Gaming Policy, which together constitute the complete framework governing your relationship with jl17.

2 Personal Data We Collect

jl17 collects the following categories of personal data in the course of operating the Platform and providing services to registered Players:

3 How We Collect Your Data

jl17 collects personal data through the following means:

3.1 Directly from You

When you register a jl17 account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to surveys or promotions, you provide personal data directly to jl17. This is the primary source of personal data we hold about you.

3.2 Automatically Through Platform Use

When you access jl17.asia, our systems automatically collect technical data including your IP address, device identifiers, browser information, and interaction logs. This data is collected through standard web server logs, session management systems, and first-party cookies. See Section 7 for our full Cookie Policy.

3.3 From Payment Providers

When you transact via GCash, PayMaya, BDO, BPI, Metrobank, or other supported payment channels, our payment processing partners share limited transaction data with jl17 necessary to reconcile deposits, process withdrawals, and investigate any payment disputes. jl17 does not receive full payment card numbers or GCash PINs.

3.4 From Identity Verification Services

jl17 may use third-party identity verification partners to assist with KYC processes. These partners may verify government ID details against Philippine government databases or international verification services, with results shared back to jl17.

3.5 From Third-Party Game Providers

Game providers whose titles are available on the jl17 Platform — including JILI Gaming and other licensed developers — may share aggregated game session data with jl17 for the purposes of dispute resolution, RTP verification, and platform analytics.

4 How We Use Your Personal Data

jl17 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your jl17 account and wallet;
• To verify your identity and age (21+ requirement) in compliance with PAGCOR regulations;
• To process deposits, withdrawals, and bonus transactions in Philippine Peso (PHP);
• To deliver customer support via live chat, email, and telephone;
• To detect, investigate, and prevent fraud, money laundering, and unauthorized account access;
• To comply with anti-money laundering obligations under the Philippine AMLA and its amendments;
• To monitor gaming activity for responsible gaming purposes, including identifying signs of problem gambling;
• To send transactional communications such as deposit confirmations, withdrawal notifications, and security alerts;
• To send promotional communications regarding jl17 offers and new games, where you have opted in or we have a legitimate interest in doing so;
• To conduct platform analytics and improve the jl17 user experience;
• To comply with court orders, regulatory requests, or legal obligations under Philippine law.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl17 must have a lawful basis to process your personal data. The legal bases we rely on are:

• Contractual Necessity: Processing required to perform our contract with you — operating your account, processing transactions, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable law — including KYC verification, anti-money laundering reporting, and age verification under PAGCOR guidelines.
• Legitimate Interests: Processing for purposes of fraud prevention, platform security, responsible gaming monitoring, and service analytics, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications and the use of non-essential cookies, where you have provided specific, informed consent which you may withdraw at any time.

6 Sharing Your Personal Data

6.1   jl17 does not sell, rent, or trade your personal data to any third party for that party's own commercial purposes. We share personal data only in the following circumstances and only to the extent necessary:

• Payment Processors: GCash (GXI), PayMaya (Voyager), BDO, BPI, Metrobank, and other payment partners receive the minimum data necessary to execute your financial transactions.
• Identity Verification Partners: KYC service providers receive identity document information to assist with regulatory verification obligations.
• Game Content Providers: JILI Gaming and other licensed game developers may receive anonymized session data for RTP certification, dispute investigation, and technical support purposes.
• Regulatory Authorities: jl17 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities when required by law, regulation, court order, or lawful request.
• Professional Advisers: Legal counsel, auditors, and compliance consultants may access limited personal data under confidentiality obligations in the course of providing professional services to jl17.

6.2   All third-party service providers with whom jl17 shares personal data are contractually required to handle such data in accordance with applicable Philippine data privacy law and jl17's data protection standards.

7 Cookies & Tracking Technologies

7.1   jl17 uses cookies and similar technologies on the Platform. Cookies are small text files placed on your device by your web browser when you visit jl17.asia. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function — including session authentication, wallet state management, and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, bet display format, and game lobby filters to personalize your jl17 experience.
• Analytics Cookies: Collect aggregated, anonymized data about how players navigate and use jl17.asia to help us improve the platform. We use first-party analytics tools only.
• Security Cookies: Support fraud detection and account security functions, including identifying unusual login patterns across Philippine IP addresses.

7.2   You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your jl17 account and using the Platform. Disabling other cookies will not affect core functionality but may reduce personalization.

7.3   jl17 does not permit third-party advertising networks or social media tracking pixels on the Platform that could monitor your activity outside jl17.asia.

8 Data Retention

8.1   jl17 retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law:

• Account Data: Retained for the lifetime of your active jl17 account, plus a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• KYC Documents: Retained for a minimum of five (5) years from the date of last transaction, in compliance with AMLC requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, per Philippine AMLA requirements.
• Gaming Records: Retained for three (3) years from the date of each game session for dispute resolution and responsible gaming monitoring purposes.
• Support Communications: Retained for two (2) years from the date of each communication unless required for ongoing dispute resolution.
• Marketing Consent Records: Retained for the period of your consent plus three (3) years to demonstrate compliance.

8.2   Upon expiry of the applicable retention period, jl17 will securely delete or anonymize your personal data in a manner that prevents reconstruction of the original data.

9 Data Security

9.1   jl17 implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl17 servers;
• Encrypted storage of passwords using industry-standard hashing algorithms with salt — plain-text passwords are never stored;
• Two-factor authentication (2FA) available on all jl17 accounts;
• Real-time fraud monitoring and anomaly detection for Philippine IP addresses and device fingerprints;
• Access controls limiting internal staff access to personal data on a strict need-to-know basis;
• Regular security assessments and penetration testing of the jl17 platform infrastructure.

9.2   In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl17 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay where required.

9.3   No transmission of data over the internet or wireless network can be guaranteed as completely secure. While jl17 takes all reasonable precautions, you assume certain residual risks inherent in internet communication when using the Platform.

10 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl17. To exercise any of these rights, contact our Data Privacy Officer as described in Section 14.

jl17 will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or numerous, the response period may be extended by a further sixty (60) days, with notification to you of the extension and its reasons.

11 Children's and Minors' Privacy

11.1   If jl17 becomes aware that personal data has been collected from a person under 21 years of age, all such data will be promptly deleted, the associated account will be suspended, and any deposits will be returned to the payment source after deducting any bonuses received. If jl17 discovers that personal data has been collected from a person under 18 years of age, jl17 will treat this as a serious data breach and notify relevant authorities as required.

11.2   If you have reason to believe that a person under 21 years of age has registered a jl17 account or accessed the Platform using your credentials, please contact our support team immediately so that we may investigate and take appropriate action.

12 International Data Transfers

12.1   jl17 primarily stores and processes personal data on servers located in the Philippines and within the Asia-Pacific region. Where data is processed or stored outside the Philippines — for example, by game providers or technology partners with regional infrastructure — jl17 ensures that such transfers are subject to appropriate safeguards consistent with the requirements of the Philippine Data Privacy Act.

12.2   Such safeguards may include contractual data processing agreements requiring the receiving party to maintain data protection standards equivalent to those required under Philippine law, and verification that the receiving jurisdiction provides an adequate level of data protection.

12.3   jl17 does not transfer personal data to jurisdictions that lack adequate data protection frameworks without implementing the safeguards described above.

13 Updates to This Privacy Policy

13.1   jl17 may update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, regulatory guidance from the National Privacy Commission, or updates to the Platform's features.

13.2   Where changes are material, jl17 will notify registered Players via email to their registered address, via in-platform notification upon login, or by prominent display of the updated Policy on jl17.asia. Non-material updates may be made without specific notification.

13.3   The effective date and version number of the current Policy are always displayed at the top of this page and in the Table of Contents sidebar. It is your responsibility to review the Policy periodically.

13.4   Continued use of the jl17 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.

14 Contact Us & Data Privacy Officer

jl17 has appointed a Data Privacy Officer ("DPO") responsible for overseeing compliance with this Policy and with the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact our DPO or support team using the details below.

For general privacy inquiries and data rights requests, please contact jl17 using the email address below (this is a plain-text address — not a clickable link):

Privacy and Data Rights inquiries:
[email protected]
Please include "PRIVACY REQUEST" in the subject line to ensure priority routing to our Data Privacy Officer.

For urgent data breach notifications or escalated complaints, please additionally contact jl17 via live chat on the Platform, available 24 hours a day, seven days a week, with Filipino-speaking agents.